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CANCELATION & POLICY

LEGAL:

Elite Hydration and Wellness Spa understands the importance of confidentiality and privacy regarding your personal information so we ensure you we handle your private and medical history with  HIPAA compliance 

 

The services provided have not been not been evaluated  by the Food and Drug Administration. These products are not intended to diagnose, treat , cure or prevent any disease. The material on this website is provided for informational purposes only and is not medical advice. Always consult your physician before beginning any treatment or therapy program and for any medical emergencies.

 (Any designations or references to therapies are for marketing purposes only and do not represent actual products.)

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PLEASE READ ALL POLICIES BEFORE BOOKING

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As a courtesy , we will call, text or email to confirm your service treatment prior to your appointment date. Please confirm changes to your appointment as soon as possible. Missed appointments and late notifications of cancelation will be charge a cancelation fee or will result in forfeiting of your deposit.
A non-refundable fee is required to book your experience and deposits will be applied towards your balance.
Please provide at least 24 hour notice if you need to reschedule a treatment.
Late cancelations or no shows will result in a forfeit of your deposit

 

LATE ARRIVAL


We understand that it can be difficult at times to arrive on time for appointments. Please call/ text and let us if you will be late. We will try our best to accommodate you. However out of respect for other clients's time we can not guarantee your full service time if you are late.
Our services require sufficient time to properly prepare the room for your experience. We kindly ask for your considerations when booking and canceling.


VIRTUAL CONSULTATIONS


More than 10 mins after the consultation time begins, if you are late , your appointment will be canceled. Please make sure you are in a well lit room with minimal noise so we can see and hear each other clearly during the consultation.

CANCELATION POLICY

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